This is a pretty simple metric to look at but might be quite revealing to your organisation. I’ve matched the sender of an email to their rank derived from the corporate directory. The rank is their position from the top of the directory e.g. A manages B manages C – if A is at the top of the directory then A=1, B=2 and C=3; this approximates their grade and roughly those ranked 1-2 are senior executives, 3-4 are middle management and 5+ get to do all the work. The chart shows the average number of emails sent at each rank over a number of months. Ranks 1 and 2 are combined because rank 1 is a very small sample.